Organizational Change Management: Deliver change that sticks
Solve leads change with clarity, credibility, and momentum. Our change management consultants work alongside your teams, from shop floor to boardroom, to embed new behaviors, align leadership, and build lasting capability.
Every engagement is tailored to your context. We integrate with your operations, support your people through transition, and ensure the change is sustained long after go-live.
Catherine Naylen, MBA, MCMP, CCMP, PROSCI
Principal, Solve Consulting
Catherine leads Solve’s Organizational Change Management, Learning & Development, and Communications services lines.
Areas of expertise
Post-merger integrations
Systems and technology implementations (ex. ERP, HRIS, SAP/SAS)
Digital & business transformations
Operational excellence / Performance improvements
People & Culture change
“I am pleased to provide this reference for Solve Consulting . . . They are experts in their field and were able to provide the knowledge we needed to make the transformation successful. They are extremely professional and cooperative. The [project] was undertaken to streamline processes, find efficiencies and ensure we were able to support a growing organization without adding additional headcount. Solve was instrumental in helping to manage the numerous stakeholder issues a project like this encounters. They had an innate ability to make our stakeholders feel comfortable during interviews and workshops to ensure they shared ideas on how to improve processes. Their continued support during the ‘go live’ phase contributed to the successful implementation. I would recommend this team to you without hesitation.”
— Director, Energy Asset Management (Oil & Gas)
Change management services & deliverables
Change adoption, readiness and impact assessments to support data-based decisions and planning for the whole project team
Strategic change planning and execution to get clarity on where your change fits with other initiatives and how to drive effective execution
Stakeholder engagement and leadership coaching to keep leaders aligned, informed and equipped to support their teams through the change
Workshop facilitation to help you gather feedback and align stakeholders
Change communications planning and delivery to keep teams engaged, informed and motivated
Training & reinforcement planning and delivery to make sure impacted employees have everything they need to adopt the change
Adoption metrics, tracking and reporting to get alignment on what success looks like and whether the project is trending in the right direction
Our approach to organizational change management
At Solve, we know Organizational Change Management is far too important to be treated as a checkbox or reduced to a communications plan. Effective change management removes silos and delivers cross-functional collaboration throughout the engagement.
Our change management philosophy starts with your employees as the foundation: their capacity, capabilities, beliefs, needs, even their past experiences of change. We put your people at the center of every engagement, tailoring our strategies to the realities of your operations and regulatory environment. We help your team(s) understand what’s changing, why it matters, and how it affects their day-to-day work—so new behaviors, processes, and technologies actually take hold.
We don’t rely on rigid frameworks; instead, we meet the client where they’re at. We use industry-leading best practices from PROSCI, ACMP and Kotter as a starting point and adjust to fit your organizational needs and our knowledge of your industry, regulatory environment and market context. Whether you’re rolling out a new emissions tracking system, restructuring midstream operations, or launching a digital transformation, we build the change plan around your people, not the other way around.
Our goal isn’t just to launch a new solution or workflow; it’s to embed your change and make it sustainable so you can realize the business benefits you set out to achieve. We think the change all the way through, from stakeholder engagement and change impacts to training and end user communications. Our change approach aligns strategy, culture, and leadership, equipping your teams to carry the change forward long after we’re gone.
Our change team
Solve’s change consultants have decades of experience leading complex, high-impact transformations across complex industries. We anticipate risks, accelerate adoption, and embed lasting change, drawing on proven strategies and lessons from prior engagements.
Our change leaders work seamlessly to drive clarity, alignment, and momentum on your engagement, whether it’s a change from your legacy ERP platform or a cultural change. We do this by leveraging both your tools and templates and ours.
Every engagement is staffed with the right mix of expertise, thanks to a resourcing model that combines full-time consultants, long-term contractors, and a trusted network of experienced specialists. This flexible approach ensures depth without compromise.
Solve’s teams are known for our credibility, adaptability, and accountability. We execute with precision and remain engaged until change is fully embedded and sustained.