SERVICES
Our collaborative approach to consulting ensure that we work hand-in-hand with clients, from shop floor to boardroom floor. We consistently not only deliver immediate results, but grow to become integral part of their operations while ensuring changes are embedded.
WE STRUCTURE OUR ENGAGEMENTS TO ENSURE CLIENT TEAMS ARE INVOLVED THROUGHOUT THE PROJECT TO BUILD THE SKILLS AND CAPABILITIES REQUIRED TO SUSTAIN THE CHANGES.
CORE VALUES
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We act with integrity and always are ‘above board’. We do what’s right, even when it’s not the easy path
We are honest, respectful and principled
We can be counted on to deliver results, both as individuals and as a company
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We are relentlessly focused on delivering creative and innovative outcomes that improve our client’s business
We are recognized for our leadership qualities and thought leadership while striving for excellence
We meet our clients where their at - Nothing is one size fits all
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We deliver high quality products and services that meet / exceed our clients’ needs
We are trusted advisors who help our clients solve complex challenges
We execute practical solutions, raise risks as appropriate and navigate challenges while presenting our clients with solutions not problems - we are the consulting company that gets called back repeatedly
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We work together. We support each other. We make each other better.
We foster a collaborative environment for all team members (clients, contractors, third party etc). Collaboration helps to build and identify diverse thoughts and opinions in problem solving
PROCESS IMPROVEMENT
Ineffective processes hold most businesses back, weighing on businesses performance and taking a toll on staff morale and retention. Put simply, good processes are a result of an aligned team, running in the same direction, with everyone understanding who is on point for what in order to achieve the intended outcome. Process inefficiencies come in many forms and aren’t always easy to diagnose, especially when staff are heavily involved in the day-to-day process. Solve helps clients take a step back and look critically at where improvements can be made in their business.
Whether you feel like your business processes aren’t consistently delivering, or you need to find a way to deliver more with less, we can help get things back on track. Most importantly, Solve will work with your team to ensure the benefits are sustained.
We have supported clients to dramatically improve their processes across a number of aspects, including:
Shorter lead times - e.g., reducing the time it takes to submit regulatory applications by 40%
Reduced costs - e.g., improving equipment downtime scheduling to drive $6M annual savings and production gains
Lower headcount - e.g., delivering a 37% reduction in headcount while maintaining current service levels
Improved regulatory compliance - e.g., achieving 15% fewer regulatory non-compliances
Longer equipment operating lifetimes - e.g., driving $10M annual savings in reduced well liner start-up damage
Better customer/user satisfaction - e.g., improving the student experience from application to convocation
ORGANIZATIONAL CHANGE MANAGEMENT
Change management, from our perspective, is not a "one size fits all" model. At Solve Consulting, we take a holistic approach to change management to help facilitate the effectiveness of the change - everything from stakeholder engagement, change impacts, training and end user communications.
By placing employees at the center of our change management philosophy, we continually look to ensure that our client’s team members know and understand the changes that are happening and the clear impact that the change will have on ‘their world’ - we do this to help ensure that new behaviours, processes and technologies are embedded (as required) and that the organization is able to sustain the changes on an on-going basis. As a result, we seek to ensure the alignment of strategy, culture and leadership. We believe that change management strategies and tactics need to be tailored to fit the organization that we are working with.
Solve’s change methodology is scalable and customizable to support our client’s needs. Our methodology also leans on our extensive experience in delivering extremely large-scale, complex initiatives – we consistently try to incorporate both our successes and learning lessons from each change initiative that we support. Where possible we will look to leverage existing tools and template from our client’s and augment with our tools and templates that are designed to help organizations accelerate the acceptance of the various change initiatives and will help achieve the transformation objectives through the careful planning, implementing and monitoring of change activities.
PROJECT EXECUTION
Successful project execution is a risk to many organizations due to shifting business priorities, budget constraints and rapidly changing requirements. Solve has successfully executed across multiple industries. Our consultants are adept at managing complex projects including working with C-suite level executives. Solve can support you at every step of your journey.
We can support projects by either leveraging our methodology or adapting to yours. From defining and scoping a project or program at initiation phase through to execution, monitoring and close-out, Solve is here to help. We provide solutions that are practical, pragmatic and fit-for-purpose to ensure sustainability.
Solve can support your project execution needs by providing an individual consultant for short term support to bolster in-house capabilities or we can provide an entire project team to execute on your project.