Catherine Naylen, MBA, MCMP, CCMP, PROSCI
Principal, Solve Consulting
Catherine runs Solve’s Change Management, Learning & Development, and Communications service lines
Learning & Development: Skills to sustain improvements
Solve designs and delivers training that sticks, whether it’s tied to a major transformation or built to meet standalone learning needs. Our instructional designers and learning consultants create tailored courses that reflect your operational realities, while preparing facilitators and trainers to bring the content to life with credibility and clarity.
Whether you need a one-time workshop or a scalable curriculum, Solve brings the structure, flexibility, and hands-on expertise to make learning work.
Outcomes we’ve delivered
Technology Rollouts: Enabled ~6,000 employees to adopt a new ERP system through personalized impact summaries, targeted training, and post-launch support across 375+ locations
Safety & Compliance: Reduced incident rates and improved audit readiness through tailored safety and compliance training, reinforced by post-go-live health checks and feedback loops
DEI & Culture: Delivered inclusive leadership and service training as part of broader cultural transformation efforts, increasing engagement and alignment across diverse teams
Onboarding & Role Readiness: Accelerated onboarding and role clarity through customized training modules for operational and recreational staff, improving time-to-productivity
Continuous Improvement: Equipped leaders with Lean Six Sigma tools and change leadership skills through Process Improvement Champion training, driving sustained operational improvements
Train-the-Trainer Programs: Built internal capability by designing scalable training programs and coaching client teams to deliver future sessions independently
Learning & development services and deliverables:
Training needs assessments that connect business goals to operational realities and workforce requirements
Curriculum design and instructional development led by senior consultants and built for real-world application
Facilitated workshops and training sessions delivered by experienced facilitators with domain credibility
Train-the-trainer programs that equip internal teams to deliver learning independently and consistently
Sustainment plans that include coaching, feedback loops, and adoption metrics to reinforce learning
Learning dashboards and reporting frameworks that track engagement, completion, and business impact
Role-based training pathways for onboarding, compliance, leadership, and technical upskilling
Our approach to learning & development
At Solve, we treat learning as a lever for performance. Whether we’re supporting a system rollout or building standalone programs in safety, compliance, DEI etc, our training is designed to equip teams with the skills and confidence to deliver results. We know that training is one of the most crucial parts of a successful rollout, so we give it the priority and resourcing it deserves, building training that reflects your environment, your requirements, and your goals. Our instructional designers and learning consultants create programs that are practical and relevant, while our facilitators bring credibility and clarity to every session.
For senior leaders working to make their businesses better, training helps reduce risk, accelerate adoption, and build internal momentum. We see learning as an important part of our purpose: to help organizations achieve operational outcomes their people can sustain and scale.
Our learning & development team
Our learning consultants bring deep expertise in instructional design, adult learning, and facilitation across complex industries. They’ve supported high-stakes rollouts, regulatory training programs, and leadership development initiatives, always with a focus on real-world adoption and measurable impact. Our team includes senior instructional designers, corporate trainers, and learning strategists with credentials in Lean Six Sigma, PROSCI, and adult education. Every engagement is staffed with the right mix of expertise, thanks to a resourcing model that combines full-time consultants, long-term collaborators, and a trusted network of experienced specialists. This approach ensures credibility, flexibility, and continuity across every phase of delivery.
Solve’s teams are known for their clarity, adaptability, and accountability. We design training that works in your environment, deliver it with confidence, and stay engaged until learning translates into performance.